Return Policy
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At Quorvexxnnixul, we strive to ensure your satisfaction. This Return Policy outlines the terms and conditions for returns, exchanges, and refunds.
Return Period
You have 30 days from the date of purchase to return eligible items for a refund or exchange. The return period begins on the date you receive the item.
To be eligible for a return, items must be unused, in their original condition, and in their original packaging with all tags and labels attached.
Return Conditions
To complete your return, we require:
- A receipt or proof of purchase
- Items in their original, unopened packaging
- Items that are unused, undamaged, and in the same condition as when received
- All original tags, labels, and accessories included with the item
Items that do not meet these conditions may be refused or subject to a restocking fee.
Cost of Return Shipping
Unless the return is due to our error or a defective item, the cost of return shipping will be the responsibility of the customer. We recommend using a trackable shipping service and purchasing shipping insurance for valuable items.
If you are returning an item due to an error on our part or because the item was defective, we will cover the cost of return shipping. In such cases, please contact us first to arrange for a prepaid return label.
Return Process
To initiate a return, please follow these steps:
- Contact us using the contact information provided below to request a return authorization
- Provide your order number and reason for return
- Once approved, you will receive return instructions and a return authorization number
- Package the item securely in its original packaging along with all accessories and documentation
- Include the return authorization number with your shipment
- Ship the item to the address provided in your return instructions
Please note that returns will not be accepted without prior authorization and a valid return authorization number.
Non-Returnable Items
Certain items cannot be returned for health, safety, or hygiene reasons, including but not limited to:
- Custom-made or personalized items
- Items that have been used, worn, or damaged after delivery
- Items that are not in their original condition or packaging
- Digital products or downloadable content
- Items purchased during special sales or promotions that are explicitly marked as final sale
General Legal Requirements
This Return Policy complies with applicable consumer protection laws. You may have additional rights under local consumer protection laws that cannot be excluded or limited. Nothing in this policy affects your statutory rights.
If you are a consumer in the European Economic Area, you have the right to cancel your order within 14 days without giving any reason. The cancellation period will expire 14 days after the day on which you acquire physical possession of the goods.
Order Cancellation Policy
You may cancel your order before it has been shipped. Once an order has been shipped, it cannot be cancelled, but you may return it in accordance with this Return Policy.
To cancel an order, please contact us as soon as possible using the contact information provided below. If the order has already been processed or shipped, we will not be able to cancel it, but you may still return it within the return period.
Refund Procedure
Once we receive and inspect your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed within 10 business days. The refund will be issued to the original method of payment used for the purchase.
Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.
If you have not received your refund within the expected timeframe, please contact us. In case of an exchange, we will ship the replacement item once the original item has been received and inspected.
Contact Information
If you have questions about returns, exchanges, or refunds, please contact us:
Quorvexxnnixul
8301 E 33rd St
Indianapolis, IN 46226
United States
request@quorvexxnnixul.world
+1 800 489 7283
When contacting us regarding a return, please include your order number and a brief description of the reason for the return.